TL;DR

Senior Technical Program Manager (AI): Driving cross-functional execution for an agentic AI platform with an accent on aligning multiple workstreams, managing program plans, and ensuring on-time execution. Focus on operational excellence, translating requirements between teams, and overseeing complex integration workflows.

Location: Remote, with a remote-first culture, working across global teams.

Company

%hirify_global% is the leading agentic AI platform for enterprise customer experience, working with global brands like Delta Airlines, MetLife, MGM, and United to enable agentic automation at scale.

What you will do

Own end-to-end program delivery across Product, Engineering, Integrations, CSM, and Implementation teams.
Lead daily/weekly huddles and ensure alignment across pods.
Build and maintain program plans, sprint schedules, and milestone trackers.
Monitor progress, flag bottlenecks, escalate blockers, and ensure on-time execution.
Drive operational excellence through structured documentation, reporting, and communication.
Oversee delivery of integration workflows (Workato, Boomi, APIs) and customer-specific technical implementations.

Requirements

5+ years of experience in Program Management or Technical Project Management in a SaaS, integrations, or product-led environment.
Strong understanding of Agile methodologies, sprint planning, and frameworks like Scrum of Scrums.
Experience working with cross-functional teams in high-growth environments.
Hands-on experience with tools such as JIRA, Asana, ClickUp, Confluence, or similar.
Excellent communication and stakeholder management skills.
Ability to thrive in fast-paced, dynamic environments with shifting priorities.

Nice to have

Experience managing API- or integration-heavy projects.
Certifications (PMP, CSM, SAFe, Agile).

Culture & Benefits

Opportunity to own high-impact, cross-functional programs across global teams.
Work on complex customer implementations and integration-led workflows.
Fast-paced, collaborative, remote-first culture.
Growth-oriented environment with strong leadership support.