Crm Specialist

TL;DR

Crm Specialist: Implementing and managing CRM campaigns to improve user activation and retention with an accent on understanding user acquisition and churn funnels. Focus on generating and analyzing hypotheses for improvement, and working with marketing and product teams.

Company

hirify.global is a global hub for home design, uniting over 100+ million users, offering a platform that simplifies the home renovation process.

What you will do

• Create and maintain triggers for transactional emails, push campaigns, and in-app messages.
• Implement CRM campaigns and analyze results.
• Understand user acquisition and churn funnels, connecting main steps to CRM campaigns.
• Own, manage, and improve CRM marketing analytics.
• Generate, implement, and analyze hypotheses for improvement.

Requirements

• 2-3 years of experience
• Languages: Strong English + Spanish
• Technical skills in HTML basics for editing email layouts/templates.
• Experience with no-code/low-code CRM or automation platforms (Customer.io, Braze, HubSpot, Mailchimp, Iterable etc.).
• Ability to build, refine, and validate B2C audience segments.
• Basic understanding of metrics, experiments, and reporting.

Culture & Benefits

• Great work environment with a balance of freedom and responsibility.
• Friendly and passionate team.
• Work-life balance with 30+ days of paid holidays per year.
• Company computer equipment by request.
• Education courses and funds allocated for training expenses.
• English classes on the corporate platform.
• Offline company events and online team-building.
• Unlimited free Planner5D subscriptions.