TL;DR

Senior Client Success & Relationships Manager: Building strategic partnerships with clients, elevating the client experience, and shaping standards for consistency and excellence across all accounts. Focus on Business Development Methodology and strengthening client insight processes.

Location: Essen, Hannover, München, Germany. Hybrid work with office collaboration and work from home, with the possibility to go on workation for up to 20 days per year within Europe.

Company

E.ON's Digital Technology organization is at the forefront of energy transition, collaborating with business units to accelerate E.ON's Digital Transformation strategy.

What you will do

Build and implement a best-in-class Account Management Framework across all client segments.
Shape and sustain our Business Development Methodology, ensuring disciplined pipeline management to maximize value and accelerate growth.
Increase our strategic relevance by strengthening client insight processes and competitive intelligence.
Amplify client success stories and showcase our impact to reinforce our reputation as the partner of choice.
Staffing, building and leading a highly skilled consulting team specialized in business development.

Requirements

Several years of experience leading client relationship and account management activities within a professional services company.
Excellent communication skills to shape reputation and to communicate value to various stakeholders and decision makers on different (executive) levels.
Profound consulting background with outstanding skills in strategic thinking and problem-solving as well as a strong sense of customer orientation to deep organization and planning skills.
Ability to develop sound approaches, ensure buy-in and make people follow your direction to guarantee an effective influence and change management.
Strong commercial mindset in line with the ability to deal with ambiguity in a highly dynamic working environment.
Experience in working in internationally distributed teams and with external partners, being fluent in English and German.
Proven people leadership skills and passion for coaching specialists and helping teams grow in clarity, confidence and client impact.

Culture & Benefits

Advance your development through learning on the job, exchanging with others, or taking part in an individual training.
30 days of paid vacation per year plus Christmas and New Year's Eve off.
Hybrid work combining office collaboration with focused work from home. It’s also possible to go on workation for up to 20 days per year within Europe.
Benefit from a company-sponsored health membership.
From car and bike leasing offers to a subsidised Deutschland-Ticket.
Company pension scheme and a great insurance package.