TL;DR

Director, Omnichannel Engagement (Medtech): Delivering omnichannel marketing programs for a key healthcare client, overseeing strategic guidance, designing, developing, and launching various campaigns and capabilities. Focus on strong leadership, analytical and creative approaches, and translating business requirements to solve problems.

Location: Must be based in California, NJ, US

Company

%hirify_global% is a technology-led healthcare solutions provider, enabling healthcare organizations to be future-ready.

What you will do

Accountable for program level governance, KPIs, SLA adherence and close alignment with program leadership.
Drive strategic priorities and translate to operational outcomes.
Oversee market level & workstream level integrated operations to ensure highest levels of quality, brand satisfaction and alignment on milestones.
Build strategic relationships with key decision makers across customers orgs to solidify & influence %hirify_global% account presence.
Provide thought leadership to drive innovation with Strategy, Operations & Implementation.
Support the prioritization and execution orchestration of Omnichannel capabilities that will drive personalized marketing journeys and customer experiences.

Requirements

10-15 Years of business experience including 5 years of Omnichannel delivery or operations experience with expertise in digital production (e.g. web development) and campaign management activities in Pharmaceuticals industry.
Strong ability to build and manage / grow customer relationships, as well as navigate complex buying and decision-making environments.
Deep understanding of digital marketing tactics (e.g. websites, email, paid media, social media, SEO, mobile apps, etc.) and the technology platforms that enable them.
Manage multiple large-scale programs with complex and heterogenous technology landscape.
Strong written and verbal communication skills, including proven ability to communicate with technical and non-technical audiences alike.

Nice to have

Robust analytical skills to evaluate operational performance and identify efficiencies or areas of improvement.
Excellent project, program, and portfolio management skills in a digital domain, with attention to detail, sense of urgency, and a solution-oriented mindset.
Skilled relationship-builder and cross-functional collaborator, able to manage priorities and drive results across a broad set of internal and external stakeholders.
Experience creating detailed reports and giving presentations.
Excellent planning, organizational, and time management skills.

Culture & Benefits

Committed to the culture of Inclusion and Diversity.
Employment decisions will be based on business requirements, the candidate’s merit and qualification.