TL;DR

Process Engineering Senior Manager (ServiceNow): Leading enterprise-wide process transformation initiatives using ServiceNow and Agentic automation across business and IT organizations with an accent on defining automation strategy and architecting ServiceNow workflows. Focus on optimizing complex processes and integrating intelligent automation solutions.

Location: Onsite in New York, NY

Salary: $135,900 - $265,880

Company

%hirify_global% Invent is a global business and technology transformation partner, helping organizations accelerate their dual transition to a digital and sustainable world.

What you will do

Lead cross-functional teams in process redesign and optimization.
Define automation strategy aligned with business transformation goals.
Architect and implement ServiceNow workflows and Agentic automation solutions.
Serve as Subject Matter Expert for ServiceNow integrations and intelligent automation.

Requirements

10+ years in process consulting or management consulting.
Proven track record in ServiceNow implementation and Agentic automation.
Experience with UiPath, Celonis, and/or SAP Signavio.
Prior leadership roles in consulting firms.

Nice to have

Six Sigma Black Belt preferred.

Culture & Benefits

Comprehensive benefits package including paid time off (12-25 days), company paid holidays, and sick leave.
Medical, dental, and vision coverage.
Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada).
Life and disability insurance, employee assistance programs.
Committed to diversity, inclusion, and equal employment opportunity.