TL;DR

On-Site Technical Application Support Specialist (HR): Developing and supporting technical solutions within the HRnet application, providing full technical support to customers from the Public Sector with an accent on hands-on development, system integration, and data migration. Focus on direct customer communication and delivering high-quality, reliable solutions that meet customer requirements.

Location: Regular presence at customer locations in Zagreb is required

Salary: Not specified

Company

%hirify_global% is a leading European provider of Payroll & HR services with global reach, offering HR solutions that turn Human Resources into a source of value for businesses.

What you will do

Provide full technical support to customers in the Public Sector throughout the project lifecycle.
Design, develop, test, implement, and support technical solutions within the HRnet application.
Work with relational databases, including designing and developing SQL procedures and T-SQL (MS SQL).
Support system integrations and perform data migration activities.
Maintain and update technical documentation to ensure accuracy and compliance.
Communicate directly with customers to understand requirements, resolve issues, and provide guidance.

Requirements

At least 3 years of experience in similar technical and customer facing roles.
Knowledge of relational databases, with willingness to work with MS SQL.
Bachelor's degree in computer science or other areas.
Strong analytical, problem-solving, and communication skills.
Motivated, proactive team player accustomed to working in collaborative environments.
Native-level proficiency in the local language and good command of English.

Nice to have

Experience or knowledge in the HR domain is considered a strong advantage
Ability to work directly with customers in a professional and solution-oriented manner

Culture & Benefits

A dynamic environment with flexible working hours and work from home options.
Additional health insurance.
Christmas and holiday allowances.
Paid lunch.
Fruit, coffee, and other refreshments available in our kitchen.
Paid gyms/sports clubs.