TL;DR

Implementation Analyst I (Client On-Boarding): Providing frontline support in new partner implementation, ensuring functionality meets requirements with an accent on project requirements, system configuration, and data analysis. Focus on resolving discrepancies, providing recommendations, and ensuring a smooth transition to the long-term support team.

Location: Primarily remote within the United States. However, candidates must reside within a reasonable commuting distance to one of our office locations, as occasional on-site presence may be required for team meetings, training sessions, or company events.

Salary: $45,000 - $50,000

Company

%hirify_global% provides payment technology and software solutions to customers worldwide.

What you will do

Ensure partner success by driving project requirements, dates, and supporting new business opportunities.
Consult with partners to create specialized system configurations for processing and proactively offer guidance on product/service functionality.
Advise partners and take actions to resolve discrepancies, mentor lower-level analysts, and provide SME guidance.
Coordinate and document BETA requirements to verify relationships and integrations are ready for general use.
Provide preliminary partner education on system functionality, including gathering requirements, preparing documentation, and testing.
Monitor and provide functional education for a smooth transition to the long-term support team.

Requirements

Global Payments systems or industry related experience strongly preferred, ideally minimum 3 Years Related Experience
Experience in either Partner onboarding implementations or project management related field.
Bachelor's Degree or Relevant Experience or Degree in: Major in Business or Computer Science preferred, other majors considered. Willing to accept additional experience in lieu of a degree, TSYS systems or industry related experience strongly preferred.
Excellent communication skills both verbally and written.
Ability to manage priorities in a matrix managed environment.
Must be legally authorized to work for any employer in the United States on a full-time basis without the need for current or future immigration sponsorship.

Culture & Benefits

Comprehensive benefits package including medical, dental, and vision care.
EAP programs and paid time off.
Recognition programs and retirement and investment options.
Charitable gift matching programs and worldwide days of service.