Associate Client Success Manager (Digital Advertising)

TL;DR

Associate Client Success Manager (Digital Advertising): Managing communication and relationships for digital advertising campaigns with an accent on analytical tracking, campaign optimization, and client goal achievement. Focus on collaborating with sales teams, providing strategic consultation, and communicating campaign progress to stakeholders.

Location: Hybrid (London office, 3 times a week)

Company

hirify.global, part of Booking Holdings, is a leading travel search engine transforming both leisure and business travel solutions globally.

What you will do

• Manage the communication and relationships of advertising campaigns.
• Analytically track and optimise campaigns to best meet client goals and objectives.
• Collaborate closely with the sales team to build and maintain relationships with clients, including ongoing strategic consultation.
• Provide optimisation recommendations and assist with deck creation.
• Clearly communicate the progress of campaigns to clients and internal stakeholders.
• Work on several competing priorities, displaying critical thinking and problem-solving skills.

Requirements

• BA/BS degree with a strong academic record.
• Native-level proficiency in Spanish and excellent English skills.
• 3+ years of experience in managing digital advertising accounts, integrated marketing campaigns, and/or client-direct relationships.
• Proficient in Microsoft Office and Google Suite.
• Solid understanding of the online media industry.
• Strong analytical ability and high attention to detail.

Nice to have

• Experience with social media buying platforms.

Culture & Benefits

• Generous paid vacation, private health & dental insurance, income protection, life assurance, and pension plan contributions.
• Opportunity to work from (almost) anywhere for up to 20 days per year.
• Focus on career growth with access to thousands of on-demand e-learnings.
• Travel discounts, Employee Resource Groups, and an Employee Assistance Program including 24/7 GP & free legal advice.
• Discounted gym membership, Bike2Work scheme, and Season ticket loan.
• Social events, Thursday happy hours, and free lunch 2 days per week.
• No meeting Fridays and paid volunteer time.