TL;DR

Community Manager (World of Warships: Legends): Adapting and ensuring the execution of a strong community engagement strategy for the World of Warships: Legends community, acting as the face and voice of the product. Focus on building and managing strong relationships with key community influencers, gathering useful feedback, and reporting on community KPIs and player sentiment.

Location: The role is based in Belgrade, Serbia. Work is onsite during the probation period and hybrid (3 days from the office) after probation.

Company

%hirify_global% is an award-winning online game developer and publisher headquartered in Nicosia, Cyprus, with 15 offices worldwide, delivering a top-class experience to millions of players.

What you will do

Work with the product team to adapt and execute the overall strategy and monthly planning for community engagement.
Represent World of Warships as the face and voice of the product on forums, Discord, social media, videos, livestreams, and offline events.
Gather useful feedback and provide sentiment analysis to the product group.
Build and manage strong, lasting, and positive relationships with key community influencers.
Respond to comments and customer queries in a timely manner.
Report regularly on specific community KPIs and player sentiment to the Product Group.

Requirements

Excellent verbal and written communication skills in English
Experience in Community Management or with World of Warships: Legends / World of Warships.
Expert knowledge of the gaming culture and its trends.
Passion for games.
Solution-oriented, proactive mindset.
Strong analytical and reporting skills.
Ability to travel abroad.

Nice to have

Experience in community or social media management.
Project management skills.
Knowledge of other %hirify_global% titles.
Additional language skills.
Understanding of community management and social media marketing practices.
Proficiency with Microsoft Office (Excel, Word, PowerPoint, Outlook), JIRA and Confluence.
Experience working with influencers and content creators.
Video and photo editing skills.

Culture & Benefits

Additional vacation days based on years of service at %hirify_global% (up to 5 days).
Additional paid time off (5 Personal Days, Birthday Leave, Marriage Leave, Compassionate Leave).
Sick Leave Compensation and Maternity Leave Benefits.
Premium Private Health Insurance.
Career development and education opportunities within the company.
English clubs and platform for learning languages.
Mental well-being program (iFeel).
Commuting allowance.
Company events, FitPass membership, and employee discounts.
Personal Gaming Account.
Coffee, fruits, and snacks in the office; on-site canteen with subsidized prices.
Seniority Awards and Referral program.