TL;DR

Partner Relationship Associate (Fintech): Developing and maintaining strong relationships with white label partners to facilitate successful client onboarding and engagement, while ensuring effective communication and operational alignment. Focus on coordinating onboarding processes, resolving partner queries, and identifying areas for process improvement within the financial services sector.

Location: Hybrid in Sydney, Australia (4 days in office, 1 day from home)

Company

%hirify_global% is a global fintech firm empowering businesses with tailored financial solutions, having grown to over 1,700 professionals across 40+ offices worldwide since its founding in 2009.

What you will do

Develop and nurture strong relationships with white label partners (Programme Managers).
Act as the main point of contact between external partners and internal teams (onboarding, compliance, operations).
Coordinate the onboarding process for new partners, ensuring documentation and compliance.
Provide continuous support to partners for compliance, operational processes, and system functionalities.
Identify and recommend process improvements for partner relationship management.

Requirements

Bachelor Degree level education preferred.
Previous experience in a relationship management or client-facing role, ideally within the financial services sector.
Strong understanding of compliance and operational processes.
Excellent verbal and written communication skills.
Strong analytical and problem-solving abilities.
High level of accuracy and attention to detail.

Culture & Benefits

Work within a collaborative and innovative environment.
Be part of a diverse team of over 1,700 professionals across 40+ offices.
Access active employee networks including Women’s Network, LGBTQIA+ Network, and Veterans Network.
Experience an inclusive culture that values diversity and belonging.
Advance your career in a dynamic, high-growth FinTech industry.
Join a FinTech success story with investment from Banco Santander.