TL;DR

Commercial Account Manager (SaaS): Managing a portfolio of commercial accounts to drive renewals, adoption, and expansion of %hirify_global%'s AI-enhanced Contract Lifecycle Management (CLM) capabilities with an accent on identifying upsell and cross-sell opportunities. Focus on developing long-term relationships with key stakeholders and managing expansion opportunities.

Location: Must be based in the United States

Company

%hirify_global% is the most trusted global leader in data-first contract lifecycle management (CLM) software.

What you will do

Manage a portfolio of Commercial accounts to drive renewals, adoption, and incremental expansion.
Identify upsell and cross-sell opportunities aligned to customer needs and usage patterns to drive growth.
Develop and nurture long-term, productive relationships with key stakeholders.
Conduct regular business reviews to assess customer satisfaction, address challenges, and ensure alignment with clients’ evolving needs.
Confidently articulate the business value of AI in contract management, including efficiency gains, risk identification, obligation tracking, and analytics.
Leverage AI-assisted tools to enhance productivity, streamline workflows, and support day-to-day account management activities.

Requirements

2–4 years of experience in SaaS sales or account management, with a preference for experience in Contract Lifecycle Management (CLM) or related systems.
Proven ability to manage accounts and execute cloud-based SaaS sales cycles using a structured sales methodology (e.g., MEDDPICC).
Experience with value selling, upselling, and cross-selling techniques that drive revenue growth.
Excellent interpersonal, communication, and presentation skills.
Demonstrated ability to build and maintain strong relationships with functional, senior, and executive stakeholders.
Willingness to travel

Nice to have

Experience with Salesforce.
Familiarity with Commercial software and contract management systems.
Background in conducting customer demonstrations and proof of concepts.

Culture & Benefits

Committed to an environment of acceptance where you are free to bring your full self to work.
Support multiple Employee Resource Groups (ERGs).
Offer a working environment that supports healthy work/life balance, including floating holidays and a quarterly, no-questions-asked wellness day.