TL;DR

Operations Associate (Supply): Supporting supply planning, quality management, and operational excellence. Focus on analyzing project utilization data, driving quality initiatives, and enabling data-driven decisions.

Location: Mexico (Remote); New York City, NY (Hybrid); Redwood City, CA (Hybrid); San Francisco, CA (Hybrid); United States (Remote)

Salary: $95,000-$120,000 USD

Company

%hirify_global% helps enterprises transform expert knowledge into specialized AI at scale.

What you will do

Optimize resource allocation by analyzing project utilization data to identify bottlenecks and recommend improvements.
Drive quality initiatives by managing Expert Contributor quality programs, tracking performance metrics, and running calibration webinars.
Build cross-skilling programs by helping design and implement skill assessment frameworks and cross-training initiatives.
Analyze and improve throughput by diving into operational data to debug utilization issues, identify trends, and propose solutions.
Support programs by contributing to the design and rollout of various programs that align individual contributor success with project goals.
Enable data-driven decisions by creating dashboards, reports, and analyses that give leadership real-time visibility into key metrics.

Requirements

1-3 years of experience.
Bachelor's degree or equivalent practical experience.
Excited to build and to scale initiatives 0 to 1.
Excellent organizational skills with the ability to manage multiple high-priority projects concurrently.
Strong communication skills and ability to collaborate effectively across teams.
Technical proficiency with SQL and/or Python for complex data analysis and insight generation.
Strong Excel/Google Sheets skills for financial and operational modeling.

Nice to have

Technical Background, preferably with a STEM degree
Familiarity with project management tools and ticketing systems
Experience in high-growth startup and/or tech environments

Culture & Benefits

Joining %hirify_global% means becoming part of a company that has market proven solutions, robust funding, and is scaling rapidly.
Meaningful opportunities to shape priorities and initiatives, influence key strategic decisions, and directly impact our ongoing success.
Fully supported in building your career in an environment designed for growth, learning, and shared success.