Senior Account and Growth Manager (Event Management SaaS)

TL;DR

Senior Account and Growth Manager (Event Management SaaS): Driving revenue growth and client retention by proactively seeking new business and managing existing accounts, with an accent on SaaS product sales within the mass participation sector. Focus on developing predictable sales pipelines, coordinating contract negotiations, and identifying and resolving client pain points to ensure long-term business relationships.

Location: Remote within the USA or Canada

Company

hirify.global is a world-leading technology company dedicated to connecting people to activities in the Mass Participation sector through its Event Management SaaS technologies.

What you will do

• Proactively hunt for new business via phone, social media, LinkedIn, email, and face-to-face interactions.
• Manage and grow an assigned book of business, ensuring client satisfaction and contract renewals.
• Meet and exceed assigned monthly, quarterly, and annual booking quotas.
• Coordinate all aspects of the sale, including price and contract negotiations, and conduct customer presentations.
• Drive revenue, minimize customer attrition, and increase up/cross-sales.
• Identify client 'pain points' and facilitate resolution of technical issues by liaising between teams.

Requirements

• Proven experience and success in external client and/or project management, preferably in a software sales setting.
• Advanced communication, objection-handling, and conflict management skills.
• Highly skilled in public speaking, capable of creating and delivering presentations to both client and internal audiences.
• Ability to prioritize and multitask in a fast-paced, deadline-driven environment.
• Demonstrated ability to work independently and collaborate as a productive team member.
• Previous SaaS experience, ideally with participant or mass participation sports event organization experience.

Culture & Benefits

• Opportunity to merge your passion for activities with a career in a world-leading technology company.
• Work in a distributed team environment.
• Drive continued market and competitive learning through research and customer outreach.