Production Support And Administration

TL;DR

Production Support and Administration: Providing N2 support for electronic trading platforms, assisting users, and updating application components with an accent on understanding problems and communicating them effectively. Focus on managing product ticketing for incidents, supporting electronic market activity, and resolving technical or functional issues.

Location: Hybrid position based in Malaga, Spain or Warsaw, Poland

Company

hirify.global is an international consulting group specializing in innovation and business transformation through technology.

What you will do

• Providing N2 support for the application to the N0 and N1 teams.
• Assisting users in resolving technical or functional issues.
• Updating application components to resolve incidents or add new functionality.
• Assisting with production during extended hours and on-call duty.
• Managing product ticketing for incidents and support.

Requirements

• +5 years working with ‘ORC’ and ‘Tbricks’ products at both the support and administrator/functional levels.
• General knowledge of markets and electronic trading instruments.
• General knowledge of programming languages such as Java, Python, and ShellScript.
• Fluent English Level
• Technical and functional knowledge of applications related to electronic market activity.
• Good communication skills and ability to understand and communicate problems effectively.

Culture & Benefits

• Hybrid position based in Malaga, Spain or Warsaw, Poland
• Possibility to manage work permits.
• Permanent, full-time contract.
• Training and career development opportunities.
• Possibility to be part of a multicultural team and work on international projects.