Production Support and Administration (Fintech)

TL;DR

Production Support and Administration (Fintech): Providing N2 support and administration for electronic trading platforms with an accent on technical and functional issue resolution and application component updates. Focus on understanding complex problems related to electronic market activity, ensuring production stability during extended hours, and managing product ticketing.

Location: Hybrid position based in Malaga, Spain or Warsaw, Poland

Company

hirify.global is an international consulting group specializing in innovation and business transformation through technology, with over 7,200 consultants globally.

What you will do

• Provide N2 support for electronic trading applications to N0 and N1 teams.
• Assist users in resolving technical or functional issues.
• Update application components due to version changes, incident resolution, or new functionality.
• Assist with production during extended hours, including on-call duty for American market opening hours.
• Participate in meetings with business, suppliers, and other agents.
• Manage product ticketing for incidents and support.

Requirements

• +5 years working with ORC and Tbricks products at both support and administrator/functional levels.
• General knowledge of markets and electronic trading instruments.
• General knowledge of programming languages such as Java, Python, and ShellScript.
• English: C1+ required (Fluent English Level).
• Technical and functional knowledge of applications related to electronic market activity.
• Good communication skills and ability to understand and communicate problems effectively.

Culture & Benefits

• Permanent, full-time contract.
• Training and career development opportunities.
• Opportunity to be part of a multicultural team and work on international projects.
• Commitment to non-discrimination based on gender, race, or ideology, in accordance with the company’s "Equality Plan".