Production Support And Administration

TL;DR

Production Support and Administration: Providing N2 support for electronic platforms, assisting users, and managing product ticketing. Focus on resolving technical issues, updating application components, and communicating effectively with business, suppliers, and other agents.

Location: Hybrid position based in Malaga, Spain or Warsaw, Poland with mandatory relocation

Company

hirify.global is an international consulting group specializing in innovation and business transformation through technology.

What you will do

• Providing N2 support for the application to the N0 and N1 teams.
• Assisting users in resolving technical or functional issues.
• Updating application components to resolve incidents or add new functionality.
• Assisting with production during extended hours, including on-call duty during American market opening hours and holidays.
• Managing product ticketing for incidents and support.

Requirements

• +5 years working with ‘ORC’ and ‘Tbricks’ products at both the support and administrator/functional levels.
• General knowledge of markets and electronic trading instruments.
• General knowledge of programming languages such as Java, Python, and ShellScript.
• Fluent English Level
• Technical and functional knowledge of applications related to electronic market activity, both at the support and administration levels.
• Good communication skills and the ability to understand and communicate problems effectively.

Culture & Benefits

• Hybrid position based in Malaga, Spain or Warsaw, Poland
• Possibility to manage work permits.
• Permanent, full-time contract.
• Training and career development opportunities.
• Possibility to be part of a multicultural team and work on international projects.