TL;DR

Senior ServiceNow Developer (ServiceNow): Designing and developing CMDB data models, CI classes, and relationships in ServiceNow with an accent on implementing Discovery and Service Mapping for CMDB population and integration with external data sources. Focus on ensuring data integrity, compliance with governance policies, and troubleshooting CMDB-related issues to support ITSM and ITOM.

Location: Onsite in Atlanta, Chicago, or Dallas, USA

Salary: $133,650–$160,000 USD Base Salary

Company

%hirify_global% is a global business and technology transformation partner, helping organizations accelerate their dual transition to a digital and sustainable world.

What you will do

Design and develop CMDB data models, CI classes, and relationships in ServiceNow.
Implement and maintain Discovery and Service Mapping to populate and update the CMDB.
Integrate external data sources with CMDB using APIs, MID Servers, and ETL tools.
Ensure data integrity, normalization, and compliance with CMDB governance policies.
Collaborate with stakeholders to define CI requirements and support ITSM, ITOM, and other ServiceNow modules.
Develop and maintain CMDB health dashboards, audits, and reconciliation processes.

Requirements

Bachelor’s degree in Computer Science, Information Systems, or a related field.
3+ years of hands-on experience with ServiceNow CMDB/CSDM development and administration.
Strong understanding of CMDB/CSDM data models, CI classes, and relationships.
Experience with ServiceNow Discovery, Service Mapping, and MID Server configuration.
Proficiency in scripting (JavaScript, Glide) and ServiceNow APIs.
Familiarity with ITIL and Configuration Management processes.

Nice to have

ServiceNow Certified System Administrator (CSA).
ServiceNow Certified Implementation Specialist – CMDB/CSDM or Discovery.
Experience with third-party integration tools (e.g., SCCM, SolarWinds, Qualys).
Knowledge of ITOM, ITSM, and Asset Management modules.
Experience in Agile/Scrum environments.

Culture & Benefits

Comprehensive, non-negotiable benefits package for regular, full-time employees.
Paid time off (Vacation, Company paid holidays, Personal Days, Sick Leave).
Medical, dental, and vision coverage.
Retirement savings plans (e.g., 401(k) in the U.S.).
Life and disability insurance, Employee assistance programs.
Empowerment to shape career and support from a collaborative community.