Account Support Specialist (Insurance)

TL;DR

Account Support Specialist (Insurance): Assisting the Account Management team in delivering exceptional service to clients and shaping the future of digital insurance with an accent on managing complex client projects and preparing reports. Focus on identifying areas of inefficiency, maintaining accurate client data, and ensuring smooth communication between teams.

Location: Hybrid in London, United Kingdom

Salary: $35,000 - $40,000

Company

hirify.global provides data analytics and technology to the insurance industry.

What you will do

• Assist and lead complex onboarding projects.
• Track platform adoption and usage to spot insights.
• Prepare reports, presentations, and meeting notes.
• Identify areas of inefficiency and propose solutions.
• Maintain accurate client data in CRM systems.
• Coordinate internal follow-ups across teams.

Requirements

• Familiarity with CRM systems and Microsoft Office tools.
• Background in the specialty insurance market preferred.
• Naturally curious and eager to learn.
• Collaborative team player who enjoys supporting others.
• Comfortable working in a fast-paced environment.
• Positive, proactive, and solution-focused mindset.

Culture & Benefits

• Global team with over 7,500 professionals in 30+ countries.
• Certified by Great Place to Work.
• Professional development and tuition benefits.
• Supportive, flexible workplace culture.
• Wellness initiatives, fitness programs, and team-building activities.