TL;DR

Automation Manager (AI): Design and implement AI-powered automation workflows with focus on customer care. Focus on optimising AI models for improved performance and accuracy, as well as analysing data to identify trends, patterns, and insights.

Location: Vilnius: 4 days onsite, 1 flexible day remote. Kaunas: onsite, hybrid, or remote options are available depending on the role.

Salary: 3300 – 5100 EUR/month

Company

%hirify_global% Health is a company that builds and optimizes the technology that powers Moérie’s global e-commerce platform, helping thousands of customers enjoy a seamless shopping experience.

What you will do

Design and implement AI-powered automation workflows.
Lead automation initiatives across the company with focus on Customer Care.
Design and implement automation models using low code and no code automation tools.
Optimize and fine-tune existing AI models for improved performance and accuracy.
Monitor and evaluate the performance of AI models, conducting tests and experiments.
Collaborate with product and other internal teams to understand requirements and deliver AI solutions.

Requirements

Have experience building automation workflows.
Have experience working with tools like n8n, Open AI, Zendesk or similar.
Excellent problem-solving and analytical skills.
Strong communication and interpersonal skills.
Have experience working with API.
Strong communication skills in English and fluent Lithuanian.

Nice to have

Experience working JavaScript.

Culture & Benefits

Opportunity to work from anywhere for 40 working days per year.
Career growth with 30+ different brands.
7 extra days off for self-care.
Private health insurance after 3 months.
Benefit from a €60 monthly Bolt budget for convenient and comfortable transport.
Enjoy free Moerie products.