Implementation and Deployment Specialist (ITAM/ITSM)

TL;DR

Implementation and Deployment Specialist (ITAM/ITSM): Leading end-to-end technical onboarding engagements for enterprise customers with an accent on installation, configuration, integration, and go-live. Focus on building and refining scalable implementation frameworks, aligning multiple stakeholders, and guiding deployments across complex enterprise environments.

Location: Flexible hybrid work model in Austin, TX or Ghent, Belgium.

Company

hirify.global is a Technology Asset Intelligence platform that transforms raw asset data into trusted, actionable insights across hardware, software, cloud, IoT, and OT.

What you will do

• Lead end-to-end technical onboarding engagements for enterprise customers.
• Conduct readiness and configuration assessments to ensure optimal performance, scalability, and security.
• Translate customer business objectives into effective technical deployment strategies.
• Partner with Customer Success and Product teams to streamline onboarding workflows.
• Develop and continuously improve playbooks, templates, and best practices for onboarding.

Requirements

• Strong foundation in network administration or network architecture with hands-on troubleshooting expertise.
• Experience with IT discovery and asset management tools (hirify.global, Device42, Axonius).
• Familiarity with ITAM/ITSM platforms (ServiceNow, Snow, Flexera, Ivanti).
• Proficiency in API integrations, workflow automation, and understanding of CMDB processes.
• SaaS implementation or Enterprise software deployment experience in complex IT environments.
• Strong consultative communication skills to explain technical concepts to diverse audiences.

Culture & Benefits

• Competitive salary aligned with market benchmarks.
• Full benefits package including healthcare, insurance, retirement plan, and paid time off.
• Opportunities for career growth and structured learning.
• Flexible hybrid work model based in Austin or Ghent.
• Company events and team-building perks.