TL;DR

UX Researcher (Product Design): Driving impact on user experience, conversion, and growth for a QR code product. Focus on analyzing user behavior, competitor research, and translating insights into practical UX changes to maximize conversion, retention, and long-term growth.

Location: Remote. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET.

Company

Ruby Labs is a leading tech company that creates and operates innovative consumer products across the health, education, and entertainment industries.

What you will do

Analyze user session recordings, heatmaps, and analytics to identify pain points and UX friction.
Conduct competitor research to benchmark best practices and identify differentiation opportunities.
Suggest and prioritize UX improvements across the entire customer funnel.
Collaborate with the Growth Manager to design, prioritize, and run A/B tests and experiments.
Work with Product, Growth, and Engineering teams to implement improvements.
Continuously monitor results, validate hypotheses, and refine strategies based on data.

Requirements

2–4 years of experience in UX research, funnel analysis, growth optimization, or product analytics.
Strong experience analyzing user behavior using session recording tools and web analytics.
Ability to synthesize both qualitative and quantitative data into actionable insights.
Experience collaborating with Product, Design, and Growth teams in a fast-moving environment.
Strong understanding of conversion funnels, A/B testing, and iterative optimization processes.
Excellent communication skills and the ability to advocate for the user while driving business outcomes.

Nice to have

Experience working on D2C SaaS or SMB SaaS.
Background in behavioral psychology, customer journey mapping, or user onboarding optimization.
Experience with CRO (conversion rate optimization) tools and frameworks.

Culture & Benefits

Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
Enjoy unlimited paid time off to recharge and prioritize your well-being.
Celebrate and relax on national holidays with paid time off to unwind and recharge.
Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities.

Hiring process

Recruiter Screening (40 minutes)
Home Task Assignment
First Interview (60 minutes)
Final Interview (30 minutes)

Ux Researcher