Ux Researcher

TL;DR

UX Researcher (Product Design): Driving impact on user experience, conversion, and growth for a QR code product. Focus on analyzing user behavior, competitor research, and translating insights into practical UX changes to maximize conversion, retention, and long-term growth.

Location: Remote. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET.

Company

Ruby Labs is a leading tech company that creates and operates innovative consumer products across the health, education, and entertainment industries.

What you will do

• Analyze user session recordings, heatmaps, and analytics to identify pain points and UX friction.
• Conduct competitor research to benchmark best practices and identify differentiation opportunities.
• Suggest and prioritize UX improvements across the entire customer funnel.
• Collaborate with the Growth Manager to design, prioritize, and run A/B tests and experiments.
• Work with Product, Growth, and Engineering teams to implement improvements.
• Continuously monitor results, validate hypotheses, and refine strategies based on data.

Requirements

• 2–4 years of experience in UX research, funnel analysis, growth optimization, or product analytics.
• Strong experience analyzing user behavior using session recording tools and web analytics.
• Ability to synthesize both qualitative and quantitative data into actionable insights.
• Experience collaborating with Product, Design, and Growth teams in a fast-moving environment.
• Strong understanding of conversion funnels, A/B testing, and iterative optimization processes.
• Excellent communication skills and the ability to advocate for the user while driving business outcomes.

Nice to have

• Experience working on D2C SaaS or SMB SaaS.
• Background in behavioral psychology, customer journey mapping, or user onboarding optimization.
• Experience with CRO (conversion rate optimization) tools and frameworks.

Culture & Benefits

• Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.
• Enjoy unlimited paid time off to recharge and prioritize your well-being.
• Celebrate and relax on national holidays with paid time off to unwind and recharge.
• Experience seamless productivity with top-notch Apple MacBooks provided to all employees who need them.
• Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities.

Hiring process

• Recruiter Screening (40 minutes)
• Home Task Assignment
• First Interview (60 minutes)
• Final Interview (30 minutes)