TL;DR

Data Analytics Intern (Fintech): Supporting product and operations for Customer Care, Shipping, and Seller Quality teams by leveraging diverse datasets to improve customer satisfaction and optimize shipping performance with an accent on data accuracy and actionable recommendations. Focus on developing data analysis skills, using LLMs & AI to capture customer insights, and actively contributing to the data model.

Location: On-site in Paris

Salary: €1.2K – €1.4K per month

Company

%hirify_global% is a global marketplace for refurbished devices, helping lower our collective environmental impact by providing trustworthy, affordable tech with 92% less carbon emissions than new.

What you will do

Leverage diverse datasets to identify opportunities to improve customer satisfaction & optimise shipping performance.
Support decision making by conducting focused analyses on customer experience initiatives and learning how operational decisions impact business performance.
Assist with data requests and reporting for stakeholders, helping track key metrics (Contact Rate, On Time Delivery, Customer Satisfaction) and prepare performance reports.
Maintain monitoring tools by updating Tableau dashboards and reports using SQL, Tableau, and Google Sheets to ensure data accuracy for the team.
Actively contribute to our data model, working with analytics engineers to enable greater self-service across our stakeholder community.
Develop the use of LLMs & AI to capture the voice of our customers & gain insights that drive better customer service.

Requirements

Studying a Bachelor’s or Master’s degree in Business, Management or STEM with specialization in data & analytics or equivalent.
Strong skills in data analytics, visualization and modeling, including experience with SQL & Gsheet ; ideally Tableau or DBT too!
Good balance of statistical/technical skills balanced with business acumen.
Good communication skills and ability to make work accessible to a non-technical audience.
Fluent in English, French is a plus.
Looking for a 5 or 6 month full-time, Monday-Friday, internship from January 2026 - June 2026.
Current French university can provide an internship agreement.

Culture & Benefits

Mission driven work environment where your day to day makes an impact on the planet.
Hybrid work environment, with 2 remote days a week and 1 remote work week per quarter, plus 3 flex days.
Employee Resource Groups, including mentorship programs, comprehensive accessibility policies, and cultural competency training.

Hiring process

Video-call Interview with the Campus Team Member.
Technical test (home assignment).
Skill fit interview.
Cultural fit interview.