TL;DR

Customer AI Strategist (AI): Becoming a trusted AI strategist for personal injury firms, deeply influencing product direction, and mastering %hirify_global%’s proprietary multi-model AI platform. Focus on solving novel, high-complexity customer problems by composing models, prompts, and retrieval strategies, and designing scalable solutions.

Location: This role is remote within the US or Canada, with 50-80% travel within your coverage region to cities like Houston, Dallas, Oklahoma City, Birmingham, Little Rock, Austin, and San Antonio.

Salary: $140,000–$160,000 (offers equity)

Company

%hirify_global% is a fast-growing vertical SaaS company using AI to empower personal injury lawyers and victims to achieve justice.

What you will do

Embed with managing partners and practice leaders at personal injury firms to become their trusted AI strategist.
Develop a strong point of view on product direction and roadmap, influencing features based on frontline usage and feedback.
Master %hirify_global%’s proprietary multi-model AI platform, including RAG architectures, specialized OCR, and annotation pipelines.
Solve complex customer problems by composing models, prompts, and retrieval strategies.
Design and deploy elegant, scalable solutions that deliver high value to customers while controlling costs.
Spend the majority of time building solutions with clients, prototyping, and tuning the platform.

Requirements

Prior experience at a top-tier strategy consulting firm or equivalent is strongly preferred.
Ability to travel 50-80% within your coverage region is required.
Total project ownership for 90-day initiatives.
Genuine excitement and curiosity about generative AI, with a willingness to go "under the hood."
Exceptional communication and presence across all levels of a customer organization.

Culture & Benefits

Choice of medical, dental, and vision insurance plans for you and your family.
Flexible paid time off, sick leave, short-term and long-term disability.
10 US observed holidays and Canadian statutory holidays by province.
Home office stipend.
401(k) for US-based employees and RRSP for Canada-based employees.
Paid parental leave.
Local in-person meet-up program.
Hubs in San Francisco and Toronto.

Customer Onboarding Specialist (Legaltech)