Account Manager (SLED)

TL;DR

SLED Account Manager (Cybersecurity): Expanding and developing client relationships within the public sector, concentrating on state, local, and higher education with an accent on growing revenue through renewals, cross-sells, and upsells. Focus on maintaining strong customer relationships, advising on cybersecurity best practices, and navigating procurement processes.

Location: 100% remote position, with an option for a hybrid schedule near Chicago. Must be eligible to work in the US (E-Verify program) due to the SLED public sector focus.

Company

hirify.global Security is a fast-growing product company transforming cybersecurity globally with end-to-end encrypted solutions for privileged access management, trusted by millions of individuals and thousands of organizations.

What you will do

• Carry a revenue quota and meet sales targets within assigned public sector accounts.
• Maintain structured cadence and build relationships with named customer accounts, presenting hirify.global solutions and closing deals.
• Negotiate contract renewals, cross-sells, and upsells with clients.
• Advise customers on cybersecurity best practices and become a hirify.global Security product expert.
• Proactively manage customer success, drive advocacy (references, referrals, and case studies), and perform data-driven portfolio analysis.
• Resolve customer issues, leveraging technical knowledge and collaboration with other teams.

Requirements

• 3+ years of experience in full cycle SaaS sales or Account Management (with a focus on upselling and expansion).
• 2+ years of SLED or government sales experience within software or tech sales.
• Strong technical knowledge related to software integrations (SSO, Directory etc).
• Experience working with and selling to Enterprise organizations and C-level Executives.
• Working knowledge of Salesforce.com.
• Strong communication and interpersonal skills, both written and verbal.

Nice to have

• Undergraduate degree (BA/BS).
• Experience working in IAM industry.

Culture & Benefits

• Supportive but independent workplace with growth opportunities.
• Medical, Dental & Vision insurance.
• Employer-paid life insurance and supplemental options.
• 401k (Roth/Traditional) retirement plan.
• Generous PTO plan.
• Commitment to diversity and an inclusive environment.