TL;DR

Community Manager (AI): Building and growing external customer and influencer communities for an AI voice assistant platform with an accent on developing consistent engagement programs and amplifying brand stories. Focus on driving influencer activations, managing customer advocacy, and tracking impact across various channels.

Location: Remote (USA)

Salary: $90,000–$107,000 base salary

Company

%hirify_global% is a product company that automates customer service through lifelike voice assistants, enabling businesses to deliver outstanding customer service.

What you will do

Recruit and nurture influencers best-positioned to amplify %hirify_global%’s story.
Manage a consistent pipeline of influencer engagement activities (e.g., co-created content, interviews, webinars).
Build a customer-centric community to showcase %hirify_global%’s value.
Project manage the pipeline of case studies, testimonials, and reference calls.
Own customer reviews, securing, tracking, and growing participation across accounts.
Collaborate with Customer Success, Sales, and Product Marketing to highlight customer wins.

Requirements

4–6 years of experience, comfortable taking strategic guidance to own initiatives in influencer or customer marketing.
Strong project management skills, including organization and closing loops without extensive supervision.
Excellent writing and storytelling abilities to shape updates into engaging stories.
Ability to run events smoothly and influence stakeholders to secure contributions.
Strong judgment regarding what information should be shared and an understanding of tone and audience needs.
Must be able to work remotely from the USA.

Culture & Benefits

Participation in the company’s employee share options plan.
100% of single cost (employee) and 70% of dependent cost for medical, dental & vision insurance.
Life Insurance, Short-Term Disability (STD) and Long-Term Disability (LTD).
Opportunity to contribute to the company's 401k plan.
Flexible PTO policy plus 11 designated company holidays.
Annual learning and development allowance.
One-off Work From Home (WFH) allowance to boost comfort and focus.
Enhanced parental leave and company-funded fertility and family-forming programs.
Menopause care program with Maven.