Forward Deployed Engineer (Infrastructure)

TL;DR

Forward Deployed Engineer (Infrastructure): Designing, deploying, and scaling hirify.global’s AI platform in production by embedding with strategic customer teams. Focus on building integrations, hardening infrastructure, and ensuring smooth, reliable operation with an SRE mindset and engineering depth.

Location: Must be resident of the European Union with an EU Passport

Company

hirify.global builds open and enterprise-grade tools that help teams build AI with purpose.

What you will do

• Own technical outcomes from POC → production: integrations, data connectors, workflows, and infra-as-code (Kubernetes/Terraform/Helm).
• Produce reference architectures and reusable templates; upstream patterns to Product to reduce future “custom” work.
• Unblock enterprise environments: identity (OIDC/SAML), networking, storage, GPU scheduling, observability hooks.
• Define SLOs/Error Budgets with customers; implement end-to-end observability (logs/metrics/traces) and dashboards.
• Create runbooks/playbooks; lead L3 incident response and RCAs; drive reliability roadmaps to closure.
• Train customer teams on operations and emergency procedures; hand off cleanly to Support/CSM.

Requirements

• Hands on experience in programming language in Python (needed for improvements, bug fixing and small feature builds)
• 7+ years across SRE/Platform/Solutions/FDE, with evidence of shipping customer-facing builds and operating production systems.
• Strong with Kubernetes, containers, Linux, IaC (Terraform/Helm), CI/CD, networking (TLS, DNS, ingress/LB), backup/restore.
• Observability stacks (Prometheus/Grafana/OpenTelemetry/ELK); scripting (Python/Bash).
• Enterprise integration experience (SSO, secrets, compliance); confident communicator with execs and engineers under time pressure.
• Must be resident of the European Union with an EU Passport

Nice to have

• German language skills

Culture & Benefits

• Remote-first setup with flexible hours & tech of your choice
• 30 days vacation + extra days for family sick leave
• Competitive salary & stock options for every team member
• Monthly sports & mental health support allowance with Oliva
• Annual learning & development budget
• Monthly team socials & in-person meetups