Account Manager (AdTech)

TL;DR

Account Manager (AdTech): Servicing all aspects of customer accounts and relationships within the digital advertising industry with an accent on operational excellence, customer retention, and efficient task completion. Focus on delivering world-class customer service and solutions, implementing strategies for client product needs, and educating customers on the product suite.

Location: Onsite in Los Angeles, CA

Salary: $54,000–$101,000

Company

hirify.global is a leading software platform for digital media measurement, data, and analytics for the world's largest brands, publishers, and digital ad platforms.

What you will do

• Oversee all aspects of campaigns from kick-off to billing, ensuring operational excellence.
• Collaborate closely with internal teams (Sales, Product, Engineering, Finance) to deliver world-class customer solutions.
• Establish and deliver contact reports, including QBRs, monthly office hours, and client education sessions.
• Implement and maintain Strategic Account Plans for top-tier advertisers, monitoring spend trends and performance.
• Identify potential churn risks and escalate immediately to ensure high customer retention.
• Educate customers about the hirify.global product suite and how products can be leveraged to meet their goals.

Requirements

• 2-4 years of overall work experience, with 1-2 years in Sales or Account Management.
• Bachelor’s Degree from an accredited institution.
• Exceptional command of Microsoft Excel and PowerPoint.
• Direct experience working at an advertising agency, publisher, ad network, or demand-side platform.
• Comprehensive understanding of the online media marketplace and Ad Serving technology.
• Proven ability to handle multiple deliverables, manage competing priorities, and perform in high-pressure environments.

Culture & Benefits

• Play a key role in driving business success in the advertising technology space.
• Work with a team-player mentality and an organized, detail-oriented approach.
• Opportunity to interact and communicate effectively with all levels of management.
• Company values a diverse range of profiles and encourages applications even if not all boxes are checked.