TL;DR

Account Manager (AdTech): Servicing all aspects of customer accounts and relationships within the digital advertising industry with an accent on operational excellence, customer retention, and efficient task completion. Focus on delivering world-class customer service and solutions, implementing strategies for client product needs, and educating customers on the product suite.

Location: Onsite in Los Angeles, CA

Salary: $54,000–$101,000

Company

%hirify_global% is a leading software platform for digital media measurement, data, and analytics for the world's largest brands, publishers, and digital ad platforms.

What you will do

Oversee all aspects of campaigns from kick-off to billing, ensuring operational excellence.
Collaborate closely with internal teams (Sales, Product, Engineering, Finance) to deliver world-class customer solutions.
Establish and deliver contact reports, including QBRs, monthly office hours, and client education sessions.
Implement and maintain Strategic Account Plans for top-tier advertisers, monitoring spend trends and performance.
Identify potential churn risks and escalate immediately to ensure high customer retention.
Educate customers about the %hirify_global% product suite and how products can be leveraged to meet their goals.

Requirements

2-4 years of overall work experience, with 1-2 years in Sales or Account Management.
Bachelor’s Degree from an accredited institution.
Exceptional command of Microsoft Excel and PowerPoint.
Direct experience working at an advertising agency, publisher, ad network, or demand-side platform.
Comprehensive understanding of the online media marketplace and Ad Serving technology.
Proven ability to handle multiple deliverables, manage competing priorities, and perform in high-pressure environments.

Culture & Benefits

Play a key role in driving business success in the advertising technology space.
Work with a team-player mentality and an organized, detail-oriented approach.
Opportunity to interact and communicate effectively with all levels of management.
Company values a diverse range of profiles and encourages applications even if not all boxes are checked.