TL;DR

Onboarding Specialist (Travel Tech): Working directly with hotel partners to bring them successfully onto the %hirify_global% platform for use with airline clients with an accent on a tailored, hands-on approach and the ability to adapt quickly. Focus on training hotels on %hirify_global% technology and ensuring a smooth and efficient onboarding experience.

Location: Hybrid working model (2 days from home), with the possibility of working 2 weeks from abroad.

Company

%hirify_global% is a fast-growing travel-tech scale-up revolutionizing the way the world connects through smart transportation and hotel room management for top global travel brands.

What you will do

Manage and maintain strong hotel partner relationships.
Oversee new hotel partner onboarding, including training on %hirify_global% technology, administrative processes, and communication channels.
Provide technical support and monitor hotel portal operations.
Act as a key contact between %hirify_global% Operations, %hirify_global% IT, and hotel partners.
Maintain and optimize hotel supplier relationships through effective account management.
Monitor hotel performance, address issues, and ensure service quality.

Requirements

3+ years of experience in customer/supplier onboarding, technical implementation, and account management.
Confidence in front of suppliers, ability to independently lead presentations.
Comfortable working with Microsoft Suite (mainly Excel).
Strong written and spoken English (additional languages are a bonus).

Nice to have

Background in aviation, hospitality, or travel tech.

Culture & Benefits

We’ve got your commuting costs covered. Prefer driving? We’ll handle your travel expenses.
Wondering why our clients rave about our cab service? You can use it twice a year yourself.
Keep your energy levels up with access to our fully equipped office gym.
Relax and recharge with 25 days of vacation each year.
We contribute 2.5% toward your pension to support your future.