Senior Product Owner (Travel-tech)

TL;DR

Senior Product Owner (Travel-tech): Leading the development of scalable B2B solutions for a global travel-tech company with an accent on enhancing customer support operations through Salesforce Service Cloud and AI. Focus on translating strategic direction into actionable roadmaps, prioritizing backlog with an MVP-first mindset, and ensuring measurable value delivery.

Location: Candidates must be based in one of the listed cities (Belgrade, Cluj-Napoca, Dnipro, Kharkiv, Krakow, Kyiv, Larnaca, Lodz, Lublin, Lviv, Odesa, Riga, Sofia, Tbilisi, Varna, Warsaw, Wroclaw, Yerevan) or work remotely from Bulgaria, Georgia, or Poland.

Company

hirify.global is a global travel-tech company providing innovative travel services and delivering scalable B2B solutions.

What you will do

• Translate product strategy into an actionable roadmap and own delivery end-to-end.
• Prioritize backlog effectively with an MVP-first approach.
• Lead product discovery and collaborate with cross-functional teams.
• Build trusted relationships with global stakeholders.
• Own the product backlog, including writing user stories and acceptance criteria.
• Define and track KPIs, champion AI-driven efficiencies, and mentor junior Product Owners.

Requirements

• 3–5 years’ experience building global B2B products in complex environments.
• Hands-on experience with Salesforce Service Cloud and OmniChannel (mandatory).
• Strong agile delivery skills with proven experience leading ceremonies.
• Data-driven decision-maker experienced in measuring product adoption and value.
• Excellent communication and stakeholder management skills.

Nice to have

• Salesforce Admin Certification.
• Background in Travel, Support Platforms, Help Centers, or Knowledge Hubs.
• Experience using AI or automation to enhance workflows.

Culture & Benefits

• Vacation and sick pay (10 days without a doctor's note) as per country laws.
• Assistance with health insurance for you and your loved ones.
• Time off for state holidays, regardless of client’s schedule.
• Pleasant environment with corporate parties and small get-togethers.
• Comfort service for technical and everyday problems at work.
• Access to IT certifications, top-tier courses, and learning platforms for career growth.