TL;DR

Technical Documentation Specialist (SAP): Develop, manage, and maintain technical export documentation for SAP CEE Team ensuring accuracy, compliance, and alignment with global templates and local/regional requirements. Focus on supporting change management initiatives and ensuring a smooth transition to new processes, especially given the absence of comprehensive legacy documentation, making this role essential for capturing new knowledge and supporting ongoing transformation.

Location: Full Remote

Company

%hirify_global% is an IT consultancy firm that helps startups, mid-sized and large corporations to create and deliver innovative technologies.

What you will do

Develop, manage, and maintain technical export documentation, ensuring accuracy, compliance, and alignment with both global templates and local/regional requirements.
Analyse and evaluate differences between global ERP templates and local/regional needs, providing recommendations for adaptation where necessary.
Participate in User Acceptance Testing (UAT) and other project stages to ensure successful implementation and operation of ERP and export solutions.
Provide ongoing support and troubleshooting for ERP and export system operations, acting as a key contact for issue resolution and user support.
Proactively identify process improvements and enable process digitisation and innovation.
Support change management activities by creating clear, accessible documentation that facilitates user adoption and organisational progress.

Requirements

Relevant academic background in Supply Chain & Logistics, Information Technology, or related field.
Extensive experience in ERP systems (especially SAP EWM, S/4HANA) and export documentation.
Strong understanding of compliance with local and regional legal, regulatory, and policy requirements in ERP and export operations.
Experience in user support, troubleshooting, and system operations.
Proficiency in documentation tools and content management systems.
Fluent in English; additional languages are an advantage.

Technical Documentation Specialist (Sap)