TL;DR

Validation Lead (Medtech): Defining risk-based validation strategies for Salesforce Core, Healthcare and Life Sciences Cloud, and Data Cloud within an online pharmacy context with an accent on regulatory compliance (HIPAA, GxP) and data integrity. Focus on coordinating validation teams, ensuring comprehensive test coverage, and supporting internal/external audits.

Location: 100% Remote supporting EST work hours

Company

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What you will do

Define and maintain a risk-based validation strategy for Salesforce.
Lead the creation and review of validation plans, risk assessments, and test documentation.
Ensure validation coverage for key Data Cloud use cases.
Coordinate validation analysts and test leads, ensuring consistent practices.
Support internal and external audits by preparing validation evidence.
Monitor Salesforce releases, assess validation impact, and recommend regression coverage.

Requirements

Bachelor’s degree in Computer Science, Information Systems, Pharmacy, Life Sciences, or related field.
Eight or more years of experience in software testing or validation, with at least three in healthcare or life sciences.
Experience as primary validation lead on enterprise cloud implementations, preferably including Salesforce or similar regulated SaaS.
Strong knowledge of CSV, GAMP 5, HIPAA, 21 CFR Part 11, and GxP concepts.
Proven experience writing validation plans, risk assessments, traceability matrices, and test documentation.
Ability to analyze complex workflows and translate them into testable requirements.

Nice to have

Experience with Salesforce Healthcare and Life Sciences Cloud and Salesforce Data Cloud in a healthcare or pharmacy setting.
Exposure to Salesforce Service Cloud, digital channels, and telephony or contact center platforms.
Familiarity with CRM or case management solutions for specialty pharmacy, online pharmacy, patient support, or hub services.
Salesforce certifications such as Administrator, Platform App Builder, Healthcare and Life Sciences Cloud, or Data Cloud Consultant.
Experience working in agile environments using tools such as Jira and Confluence.

Validation Lead, Salesforce Healthcare And Life Sciences Cloud (Medtech)