Product Manager Iii (Fintech)

TL;DR

Product Manager III (Fintech): Serving as the key liaison between customers, end users, and the development team, focusing on translating customer needs into product features for Touch Point Manager. Focus on managing product requirements, documenting features, and collaborating with product managers and engineering teams to align with Brightstar’s business objectives.

Location: West Greenwich, RI, US, willingness to travel up to 20% of the time and work across multiple time zones is required.

Salary: $59,795 - $122,400

Company

Brightstar is an innovative, forward-thinking global leader in lottery that builds on our renowned expertise in delivering secure technology and producing reliable, comprehensive solutions for our customers.

What you will do

• Lead customer engagements by conducting discussions and workshops to understand their needs and translate these insights into actionable product requirements.
• Manage customer requirements by developing business requirements, functional requirements, and user stories based on customer feedback, market trends, and business value.
• Coordinate across the product lifecycle, working closely with product engineering leaders to ensure seamless product implementation using both waterfall and Agile methodologies.
• Develop artifacts, including business and functional product documentation, user guides, and customer-facing release toolkits.
• Enhance customer support by providing continuous guidance and assistance, fostering product engagement, and maximizing its usage.
• Understand and shape the product vision, ensuring alignment with strategic goals for the Draw Game Management products.

Requirements

• Must have 4+ years of experience in business systems analysis, product ownership, or a related field.
• Familiarity with enterprise-grade B2B products, including mobile and web-based solutions.
• Proficiency with tools like Jira, Polarion-X, or similar for managing atomic requirements and product backlogs.
• A solid understanding of end-to-end transaction processing systems, such as lottery transaction engines, banking and financial systems, or other fintech solutions.
• Strong English-language verbal and written skills for effective communication and collaboration with stakeholders.
• Proven ability to prioritize and manage multiple projects simultaneously in a fast-paced environment.

Culture & Benefits

• Employees have access to a 401(k) Savings Plan with Company contributions.
• Comprehensive health, dental, and vision insurance.
• Life, accident, and disability insurance are provided.
• Offers tuition reimbursement and wellness programs.
• Provides paid time off and identity theft insurance.