TL;DR

ServiceNow Business Analyst: Conducting information gathering, analyzing processes, and determining solutions for the strategic CDMB development and evolution with an accent on asset inventory management, process evaluation, and requirement negotiation. Focus on supporting project management, specifying working products, and embedding risk awareness in a global banking environment.

Location: Onsite in Raleigh, North Carolina, USA

Company

%hirify_global% is a leading and truly global wealth manager and universal bank headquartered in Zurich, Switzerland, operating in over 50 markets.

What you will do

Conduct information gathering, analysis, and evaluation of processes, products, and services using internal and external data.
Determine required solutions, assist in implementations, and document "as is" and "to be" processes and business requirements.
Support project management tasks, recommend improvements, and specify working products.
Elicit, analyze, negotiate, validate, and communicate requirements.
Design and operate an effective control environment, proactively identifying deficiencies and driving remediation.

Requirements

5+ years of experience related to projects and change programs.
In-depth understanding of ServiceNow configuration and development features.
Experience working within an agile team, familiar with Scrum methodology.
Working knowledge of GitLab.
Certified ServiceNow Admin.
Excellent analytical, problem-solving, communication, presentation, and documentation skills.
Ability to propose alternative solutions collaboratively within a global team.

Culture & Benefits

Join the Newton Pod, Technology Inventories crew alongside 400 colleagues globally.
Committed to fostering and advancing diversity, equity, and inclusion.
Collaboration is at the heart of everything, valuing diverse skills and experiences.
Opportunities to grow and flexible working options when possible.
Committed to disability inclusion and providing reasonable accommodations.