TL;DR

It Help Desk Intern: Providing technical support to users for IT-related issues, analyzing requisitions, incidents, and call records, and offering onsite physical IT support. Focus on promoting innovation and driving technological improvements to enhance the overall user experience.

Location: Must work 30 hours per week onsite in São Paulo, Brazil

Company

%hirify_global% is a leading and truly global wealth manager and the leading universal bank in Switzerland.

What you will do

Provide technical support to users for all IT-related issues.
Analyze requisitions, incidents, and call records.
Offer onsite physical IT support to business users.

Requirements

Currently pursuing a degree in Information Technology, Computer Science, or a related field.
Basic understanding of IT principles.
Strong attention to detail and organizational skills.
Excellent communication and interpersonal skills.
Ability to work 30 hours per week onsite.
Advanced proficiency in English is essential.
Strong knowledge of Microsoft Office Suite (Word, Excel, PowerPoint).

Culture & Benefits

Collaboration is at the heart of everything.
Diverse skills, experiences and backgrounds are valued.
Committed to disability inclusion.