It Support Engineer

TL;DR

IT Support Engineer (MacOS): Providing technical support to hirify.global employees, ensuring a seamless technology experience across the company. Focus on resolving technical issues, managing user provisioning, and maintaining hardware inventory.

Location: On-site in Salt Lake City

Salary: $64,000 - $87,000

Company

hirify.global is the modern banking platform built for startups.

What you will do

• Provide hands-on and remote support for macOS devices, software, and peripherals.
• Manage user provisioning and deprovisioning through Okta and Google Workspace.
• Configure, deploy, and maintain Mac laptops via Kandji.
• Support Slack, Zoom, and Google Workspace.
• Maintain internal IT documentation, FAQs, and onboarding guides.
• Prepare laptops, accounts, and tool access for new hires.

Requirements

• 2+ years of experience in IT support or a related technical role.
• Strong knowledge of macOS troubleshooting and device management.
• Experience with Okta, Google Workspace, Kandji, Zoom, and Slack.
• Familiarity with IT ticketing systems such as Jira Service Management.
• Excellent communication and problem-solving skills.
• Strong attention to detail and ability to prioritize multiple issues in a fast-paced environment.

Culture & Benefits

• Our people are our most valuable asset.
• hirify.global offers equity, healthcare benefits and paid time off.
• Diversity is a core value at hirify.global.
• We’re passionate about building and sustaining an inclusive and equitable environment.
• Support each of our hirify.global’ers with ongoing professional growth opportunities.