TL;DR

IT Support Engineer (MacOS): Providing technical support to %hirify_global% employees, ensuring a seamless technology experience across the company. Focus on resolving technical issues, managing user provisioning, and maintaining hardware inventory.

Location: On-site in Salt Lake City

Salary: $64,000 - $87,000

Company

%hirify_global% is the modern banking platform built for startups.

What you will do

Provide hands-on and remote support for macOS devices, software, and peripherals.
Manage user provisioning and deprovisioning through Okta and Google Workspace.
Configure, deploy, and maintain Mac laptops via Kandji.
Support Slack, Zoom, and Google Workspace.
Maintain internal IT documentation, FAQs, and onboarding guides.
Prepare laptops, accounts, and tool access for new hires.

Requirements

2+ years of experience in IT support or a related technical role.
Strong knowledge of macOS troubleshooting and device management.
Experience with Okta, Google Workspace, Kandji, Zoom, and Slack.
Familiarity with IT ticketing systems such as Jira Service Management.
Excellent communication and problem-solving skills.
Strong attention to detail and ability to prioritize multiple issues in a fast-paced environment.

Culture & Benefits

Our people are our most valuable asset.
%hirify_global% offers equity, healthcare benefits and paid time off.
Diversity is a core value at %hirify_global%.
We’re passionate about building and sustaining an inclusive and equitable environment.
Support each of our %hirify_global%’ers with ongoing professional growth opportunities.

It Support Engineer