TL;DR

Senior Technical Solutions & Integration Specialist (Ecommerce): Solving complex technical problems across %hirify_global%’s platform with an accent on API-based and webhook-driven integrations. Focus on debugging complex issues involving data flows, system-to-system communication, and providing accurate technical explanations to customers.

Location: Remote. Must be based in Argentina, Brazil, or Ecuador and be available to work 10 AM - 7 PM BRT time.

Salary: Gross starting from 2100 EUR/month

Company

%hirify_global% is a customer-centric product-focused company that provides an Email and SMS marketing platform for e-commerce stores.

What you will do

Investigate and resolve technical solution tickets, owning diagnosis to resolution.
Debug complex issues involving APIs, webhooks, data flows, and system-to-system communication.
Work primarily with %hirify_global%’s v5 API, while understanding legacy v3 behavior.
Analyze how %hirify_global% interacts with external platforms to identify and resolve issues.
Collaborate with Product and Engineering teams to report and follow bugs through to resolution.
Mentor Junior and Mid-level Specialists through reviews, guidance, and knowledge sharing.

Requirements

Strong experience solving complex technical issues in a SaaS or platform environment.
Solid understanding of REST APIs, webhooks, and asynchronous communication.
Hands-on experience with JavaScript, HTML/CSS, and browser Developer Tools.
Ability to reason about application architecture, integrations, and failure modes.
Confidence working with API and platform documentation to make technical decisions.
Clear, structured communication skills are required, especially when explaining technical findings.

Culture & Benefits

Gross salary starting from 2100 EUR/month with quarterly salary reviews.
Unlimited learning budget for self-improvement after 3 months.
Private health insurance and unlimited access to psychotherapy.
Workstation budget (420 EUR).
Work anniversary gifts (like home cleaning services).
Attractive workations and team-led team-building events.