TL;DR

Technical Business Analyst: Analyzing multi-dimensional data to identify trends, root causes, and actionable insights with an accent on driving improvements in customer experience, operational excellence, and product strategy. Focus on building dashboards and reports, optimizing processes, and applying knowledge of Agile, SDLC, and CI/CD in a DevOps, cloud computing, big data, and AI environment.

Location: Hybrid/Remote within the United States (multiple states including Illinois, Kentucky, Kansas, Idaho, Delaware, and 38 other US locations)

Salary: $82,000 – $122,000

Company

%hirify_global% is a product company focused on problem management at the intersection of DevOps, cloud computing, big data, and AI.

What you will do

Analyze multi-dimensional data to identify trends, root causes, and actionable insights.
Build dashboards, reports, and data models that support investigations and data-driven decision-making.
Partner with product, engineering, and service delivery teams to identify process optimization and product enhancement opportunities.
Recommend and champion modern automation tools and practices.
Balance research, customer feedback, stakeholder requirements, and timelines to deliver effective, scalable solutions.
Apply knowledge of Agile, SDLC, CI/CD, and %hirify_global%One infrastructure to guide analysis and recommendations.

Requirements

Experience within the technology industry, ideally in a technical or data-centric role.
Highly-developed communication, presentation, and cross-functional collaboration skills.
Creative problem-solving and analytical thinking.
Proficiency in database design, data architecture, data mining, and data visualization.
Solid experience with SQL, SDLC concepts and/or software testing practices.
Ability to translate technical insights for non-technical stakeholders.

Nice to have

BS/BA in Computer Science, Engineering, Information Systems, Business IT, or equivalent experience.
Microsoft Certified Solutions Expert (MCSE) or equivalent analytics/data certification.
4+ years of relevant experience.
Hands-on experience with CI/CD tooling and deployment processes.
Familiarity with Tableau, Jira, and Salesforce.
Experience with cloud platforms, cloud-native distributed systems, and large-scale SQL environments.
Knowledge of .NET (C#), Microsoft SQL Server, Microsoft Azure, Kubernetes technologies.

Culture & Benefits

Competitive base salary, an annual performance bonus, and long-term incentives.
Commitment to competitive, fair, and equitable compensation practices.
Opportunity for future meaningful salary growth in this position.
Work in a fast-paced environment at the intersection of DevOps, cloud computing, big data, and AI.