TL;DR

Associate Solutions Consultant (SaaS): Guiding clients through technical and business challenges to implement cutting-edge solutions with an accent on designing and delivering customized demonstrations and proof-of-concepts. Focus on showcasing the value of the platform and maximizing efficiency and ROI for enterprise customers.

Location: Hybrid in Belgrade

Salary: €34.4K – €37.7K

Company

%hirify_global% is building a unified AI agent that sells, supports, and re-engages customers across the entire journey, making shopping feel more natural, human, and connected than ever before.

What you will do

Collaborate with sales to understand customer pain points, current processes, and desired outcomes.
Showcase solutions through tailored demos and presentations that align with client needs.
Configure and optimize workflows within the platform to demonstrate real-world use cases.
Assist customers with API integrations, Webhooks, and basic Python scripting to enhance automation.
Guide enterprise customers on leveraging solutions to maximize efficiency and ROI.

Requirements

2+ years of experience in sales engineering, pre-sales consulting, or a related technical sales role in a SaaS or tech environment.
Experience working with APIs and Webhooks.
Strong presentation and communication skills, with the ability to engage C-Level executives.
Deep understanding of helpdesk/ticketing systems and customer support processes.
Background in value-based selling methodologies.

Nice to have

Experience in the e-commerce sector.
Ability to automate business processes and understand complex technical architectures.
A passion for scaling sales processes and driving customer-centric solutions.

Culture & Benefits

Teams use AI tools every day to research, write, analyze, code, and craft better customer experiences.
Everyone has access to premium AI tools (ChatGPT, Claude, Granola, Cursor & others) and an annual L&D budget to explore new ones.
Share learnings and fresh ideas during weekly company-wide standups.