Tester/Support Engineer (FinTech)

TL;DR

Tester/Support Engineer (FinTech): Manually testing a FinTech app that manages invoice collection for global companies, supporting users, and helping identify and resolve technical issues with an accent on investigating and documenting bugs, creating test cases, and monitoring data accuracy. Focus on collaborating with developers to prioritize and resolve issues efficiently and ensuring overall system stability during release cycles.

Location: Fully Remote

Company

hirify.global is an IT consultancy firm that helps startups, mid-sized and large corporations create and deliver innovative technologies across various industries.

What you will do

• Serve as the main contact for handling user support requests and system issues.
• Investigate, replicate, and clearly document bugs and data irregularities.
• Manually test new features, fixes, and updates to ensure quality before release.
• Create and maintain clear test cases, release notes, and user support documentation.
• Collaborate with developers to prioritize and resolve issues efficiently.
• Monitor data accuracy and consistency within the system's MySQL database.
• Take part in regression testing during release cycles to ensure overall system stability.

Requirements

• Background in support, quality assurance, or testing within a software or data-focused setting.
• Good knowledge of manual testing processes and how to track and manage bugs.
• Basic skills in SQL (ideally MySQL) and the ability to explore and analyze data.
• Strong problem-solving skills and a keen eye for detail.
• Clear and confident communicator, able to work well with technical teams and non-technical users.
• Well-organized, proactive, and comfortable working independently in a fully remote environment.

Nice to have

• Experience with testing web front-end applications, especially those built with Vue.js.
• Familiarity with issue-tracking tools like JIRA or GitHub Issues.
• Understanding of financial systems, business processes, or internal operational tools.
• Basic knowledge of cloud platforms such as AWS or Azure.

Culture & Benefits

• B2B contract.
• 100% remote job with flexible working hours.
• Friendly and supportive team.
• Chances to grow into QA automation or DevOps.
• Opportunity to be part of a FinTech project handling massive volumes of financial transactions for global clients.