TL;DR

Customer Support Specialist: Interacting with customers through various channels to ensure their success and satisfaction. Focus on educating clients on best practices and serving as a bridge between the company and customers.

Location: Tel Aviv District, Israel. Must be fluent in Hebrew and have native English skills.

Company

%hirify_global% is a TLV-based startup that’s on a mission to change the work experience for the deskless employees.

What you will do

Be the main point of contact for customers through various channels to ensure their success and satisfaction.
Educate clients on best practices using %hirify_global% according to their business needs.
Be the bridge between the company and the customers regarding missing features and time spenders.
Take part in department projects to promote the team and develop your personal growth.

Requirements

Native English skills (verbal and written)
Superb written and verbal communication skills.
Service-oriented personality with a can-do attitude.
Strong problem-solving skills.
Tech-savvy.
Fluency in Hebrew - reading, speaking, and writing

Culture & Benefits

Team members are treated as a long-term investment and the company recognizes the value in always nurturing and training them.
The company makes an impact on customer’s businesses by providing managers with the tools they need to communicate, operate, engage, and run their deskless workforce.
The company gets the job done and employees are passionate in executing their job duties to drive the company forward and provide real value to customers.
The company has fun with weekly happy hours to holiday parties.
Everyone is welcome and %hirify_global% is committed to building an encouraging, caring, and supportive environment.