Technical Documentation Specialist (SAP)

TL;DR

Technical Documentation Specialist (SAP): Develops, manages, and maintains technical export documentation and supporting materials for the SAP CEE Team with an accent on ensuring accuracy, compliance, and alignment with global and regional requirements. Focus on analyzing ERP template differences, providing recommendations for adaptation, and establishing a digital documentation library to capture new knowledge and support ongoing transformation.

Location: Full Remote (Warszawa, Poland based company)

Company

hirify.global is an IT consultancy firm that helps startups, mid-sized, and large corporations create and deliver innovative technologies, specializing in AI, ML, BI, Web, and Automation solutions across various industries.

What you will do

• Develop, manage, and maintain technical export documentation for SAP CEE, ensuring accuracy, compliance, and alignment with global templates and regional requirements.
• Analyze and evaluate differences between global ERP templates and local/regional needs, providing recommendations for adaptation.
• Participate in User Acceptance Testing (UAT) and other project stages for successful ERP and export solution implementation.
• Provide ongoing support and troubleshooting for ERP and export system operations, acting as a key contact for issue resolution.
• Collaborate with Business Process Owners (BPOs), Group IT, and local management to ensure process adherence and approve local deviations.
• Establish and maintain a digital library of technical documentation, implementing templates and procedures for consistent documentation.
• Proactively identify process improvements and enable process digitization and innovation.
• Support change management activities by creating clear, accessible documentation that facilitates user adoption.

Requirements

• Relevant academic background in Supply Chain & Logistics, Information Technology, or a related field.
• Extensive experience in ERP systems (especially SAP EWM, S/4HANA) and export documentation.
• Strong understanding of compliance with local and regional legal, regulatory, and policy requirements in ERP and export operations.
• Experience in user support, troubleshooting, and system operations.
• Experience in developing and managing technical documentation libraries.
• Proficiency in documentation tools and content management systems.
• Knowledge of export compliance, customs regulations, and international trade documentation.
• Excellent written communication and technical writing skills.
• Fluent in English.