Senior Research Strategist (AI)

TL;DR

Senior Research Strategist (AI): Leading high-impact research initiatives to shape customer-facing, AI-focused experiences across end-to-end journeys with an accent on translating complex business objectives into human-centered insights. Focus on driving clarity, strategy, and design direction through strategic thinking and customer empathy in a fast-paced, iterative environment.

Location: Remote

Salary: $80,000 to $93,000 USD annually

Company

hirify.global is a technology solutions firm that helps organizations unlock value from existing assets by leveraging cutting-edge technology to create additional revenue streams and new lines of business.

What you will do

• Conduct a wide range of research methodologies, including qualitative, quantitative, foundational, generative, and evaluative approaches.
• Design, plan, and facilitate interviews, field research, international studies, and surveys.
• Translate complex findings into compelling narratives that create enthusiasm, alignment, and action among stakeholders.
• Apply design thinking principles and customer experience frameworks to shape connected, scalable experiences.
• Contribute to AI Envisioning workshops that help organizations reimagine processes and possibilities through AI.

Requirements

• 8–10+ years overall experience.
• Bachelor’s degree in a related field (HCI, UX, Human Factors, Behavioral Science, Social Sciences, etc.) and 8+ years of UX Research experience or equivalent.
• 6+ years designing and leading co-creation, ideation, and design thinking workshops.
• 6+ years conducting 1:1 customer interviews.
• 8+ years working on digital experiences involving AI, self-service, omnichannel, or automation-based solutions.
• Strong ability to analyze research data, synthesize insights, and communicate findings through compelling storytelling.

Nice to have

• 6+ years applying research methods that influence both strategic product direction and detailed experience design.
• Demonstrated understanding of AI concepts such as machine learning, natural language processing, and AI-enabled experience design.
• 3+ years industry experience working within enterprise technology sectors.
• Experience conducting or designing for AI-focused workshops and envisioning sessions.

Culture & Benefits

• Comprehensive benefits package including medical, dental, and vision coverage.
• Flexible Spending Account and 401k program.
• Competitive PTO and Parental Leave offerings.
• Opportunities for professional growth and development.