TL;DR

Senior Research Strategist (AI): Leading high-impact research initiatives to shape customer-facing, AI-focused experiences across end-to-end journeys with an accent on translating complex business objectives into human-centered insights. Focus on driving clarity, strategy, and design direction through strategic thinking and customer empathy in a fast-paced, iterative environment.

Location: Remote

Salary: $80,000 to $93,000 USD annually

Company

%hirify_global% is a technology solutions firm that helps organizations unlock value from existing assets by leveraging cutting-edge technology to create additional revenue streams and new lines of business.

What you will do

Conduct a wide range of research methodologies, including qualitative, quantitative, foundational, generative, and evaluative approaches.
Design, plan, and facilitate interviews, field research, international studies, and surveys.
Translate complex findings into compelling narratives that create enthusiasm, alignment, and action among stakeholders.
Apply design thinking principles and customer experience frameworks to shape connected, scalable experiences.
Contribute to AI Envisioning workshops that help organizations reimagine processes and possibilities through AI.

Requirements

8–10+ years overall experience.
Bachelor’s degree in a related field (HCI, UX, Human Factors, Behavioral Science, Social Sciences, etc.) and 8+ years of UX Research experience or equivalent.
6+ years designing and leading co-creation, ideation, and design thinking workshops.
6+ years conducting 1:1 customer interviews.
8+ years working on digital experiences involving AI, self-service, omnichannel, or automation-based solutions.
Strong ability to analyze research data, synthesize insights, and communicate findings through compelling storytelling.

Nice to have

6+ years applying research methods that influence both strategic product direction and detailed experience design.
Demonstrated understanding of AI concepts such as machine learning, natural language processing, and AI-enabled experience design.
3+ years industry experience working within enterprise technology sectors.
Experience conducting or designing for AI-focused workshops and envisioning sessions.

Culture & Benefits

Comprehensive benefits package including medical, dental, and vision coverage.
Flexible Spending Account and 401k program.
Competitive PTO and Parental Leave offerings.
Opportunities for professional growth and development.