Customer Delivery Engineer (Ai)

TL;DR

Customer Delivery Engineer (Ai): Delivering customer projects by implementing migrations, data optimizations, and schema designs with an accent on SQL tuning and performance optimization. Focus on applying AI to accelerate engineering, translating reference architectures into customer-specific deployments, and bridging architecture and reality.

Location: US. This application will focus on North America/South America (NASA) time zones.

Company

hirify.global, formerly Timescale, empowers developers and businesses with the fastest PostgreSQL platform designed for transactional, analytical, and agentic workloads.

What you will do

• Deliver customer projects by implementing migrations, data optimizations, and schema designs.
• Fix complex technical problems, tune slow queries and configurations, and write tactical fixes and scripts.
• Apply AI to accelerate engineering, use copilots (LLMs, AI assistants) to generate query rewrites and test optimizations, and create reusable AI prompts and delivery playbooks.
• Translate reference architectures into customer-specific deployments.
• Own technical success during project delivery.
• Capture and share knowledge through playbooks, scripts, and internal guides.

Requirements

• Deep hands-on experience with PostgreSQL, especially SQL tuning, performance optimization, and schema design.
• Experience delivering complex migrations, data transformations, or optimizations in production environments.
• Fluent in SQL and Python (or similar scripting languages for data work).
• Comfortable leading technical conversations with customers, especially under pressure.
• Love using AI tools (copilots, LLMs) to speed up query rewriting, code generation, or problem diagnosis.
• Communicate clearly and know how to explain tradeoffs to customers in high-stakes moments.

Nice to have

• Experience in Implementation Engineering, Integration Engineering, Solutions Engineering, Professional Services, or Technical Consulting.

Culture & Benefits

• Flexible PTO and comprehensive family leave.
• Fridays off in August 😎.
• Fully remote opportunities globally.
• Stock options for long-term growth.
• Monthly WiFi stipend.
• Premium insurance options for you and your family (US-based employees).