TL;DR

Manager 3, Software Engineering (Customer Success): Leading the technological evolution of the Enterprise Mid-Market platform for Services and Support with an accent on Salesforce platform expertise and strategic build vs. buy decisions. Focus on delivering high-quality, customer-driven software offerings and driving adoption of technology and process improvements.

Location: Onsite in San Diego, California or Mountain View, California

Salary: $238,500–$322,500 (Bay Area California)

Company

%hirify_global% is a global financial technology platform powering prosperity with products like TurboTax, Credit Karma, QuickBooks, and Mailchimp.

What you will do

Deliver high-quality customer-driven software offerings.
Lead the technological evolution of the Enterprise Mid-Market platform.
Provide technical leadership and career development to the engineering team.
Drive the adoption of technology, product, and process improvements.
Develop product expertise and advocate on behalf of the customer.
Drive initiatives to improve testing and deliver automation.

Requirements

15+ years of industry experience with 2+ years leading high-performing teams.
Expertise in the Salesforce (SFDC) platform.
Strong knowledge of Sales and Customer Success for Enterprise businesses.
Comprehensive understanding of cloud computing, microservices, and API design.
Solid software development fundamentals with a DevOps mindset.
Expert communication skills and strong business acumen.

Culture & Benefits

Competitive compensation package with cash bonus and equity rewards.
Benefits in accordance with applicable plans and programs.
Focus on building a high-performing, results-oriented organization.
Culture of embracing and implementing new ideas.
Commitment to ongoing fair pay across ethnicity and gender.

Manager 3, Software Engineering - Mid-Market Customer Success