TL;DR

Principal Product Manager (AI): Driving the brand and content quality strategy for the AI content ecosystem with an accent on leading AI roadmap, improving trust and safety processes, and serving relevant content. Focus on designing scalable frameworks, defining AI-driven policies, and leveraging metrics to refine moderation capabilities.

Location: Hybrid, **office attendance required 4 days/week for US-based employees within a 50-mile commute of a Microsoft office**.

Salary: USD $139,900 – $274,800 per year (U.S.); USD $188,000 – $304,200 per year (San Francisco Bay area and New York City metropolitan area).

Company

%hirify_global% creates innovative AI-powered and personalized web experiences in Microsoft Bing, Microsoft Edge and Copilot Discover.

What you will do

Define product vision and strategy for brand and content quality across the AI content ecosystem.
Collaborate with policy experts and cross-functional partners to establish workflows and drive initiatives.
Design scalable frameworks and solutions that address diverse scenarios across partners and use cases.
Define, implement, and evaluate policies using AI-driven approaches to strengthen safety standards and continuously improve content quality.
Collect and synthesize partner feedback, leveraging metrics to uphold operating standards and refine moderation capabilities.
Champion safety standards and policies by educating stakeholders and driving adoption across the organization.

Requirements

Bachelor’s Degree AND 10+ years experience in product/service/program management or software development, OR equivalent experience.
2+ years of experience building ML powered or LLM powered products AND hands-on experience with prompt design and model evaluation.
Expertise in managing product roadmap for developing AI models and algorithms.
Experience in content management, Trust and Safety, knowledge of new policy development and implementation.
**English: B2 required.**

Nice to have

Familiarity in customer needs, specifically in the content ranking and personalization domain.
Ability to design product solutions based on evidence; proven track record of delivering value-adding products, and/or organizational or process changes that benefit the business.
Solid and proven data analysis skills for product design and knowledge of methods for researching and analyzing product designs.
Excellent written and verbal communication skills; comfortable presenting to senior leadership on regular cadence.

Culture & Benefits

Growth mindset, innovation, and collaboration to empower others and realize shared goals.
Values of respect, integrity, and accountability to create a culture of inclusion.
Access to benefits and other compensation (refer to Microsoft careers page for full details).

Hiring process

Position open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.