TL;DR

Junior Platform Access Analyst (Fintech): Ensuring secure, efficient, and compliant access management across %hirify_global%'s banking and trading platforms with an accent on JML processes, user setup, and record management. Focus on maintaining operational continuity, adhering to internal security policies, and meeting regulatory obligations within a high-pressure financial services environment.

Location: Hybrid in São Paulo, Brazil (4 days in office, 1 day remote)

Company

%hirify_global% is a global fintech firm dedicated to empowering businesses to expand internationally through tailored and forward-thinking financial solutions, with over 1,700 professionals across 40+ offices and 29+ markets worldwide.

What you will do

Execute the complete Joiners, Movers, and Leavers (JML) process across all banking and trading platforms.
Take ownership of end-to-end setup for new users and initial configuration of new platforms, including documentation and Anti-Money Laundering (AML) user documentation.
Maintain comprehensive and up-to-date user access records, ensuring strict adherence to internal security policies and regulatory requirements using designated tracking tools.
Serve as the first point of contact for users experiencing login issues, providing troubleshooting support and contributing to internal documentation.
Act as the primary liaison for access-related inquiries and operational issues with Third-Party Platform providers.
Design and execute routine and ad-hoc internal audit controls over user access rights and permissions.
Be responsible for accurate and timely reporting of incidents related to user access, security breaches, or system failures.

Requirements

Demonstrate a proactive approach, exceptional organizational skills, and the ability to work effectively under pressure.
Possess a strong analytical and problem-solving mindset, capable of diagnosing complex access issues.
Be a trustworthy administrator with an unwavering commitment to adherence to all internal policies, security procedures, and regulatory guidelines.
Display empathetic interpersonal and support skills when interacting with internal users.
Fluent and highly articulate communication skills in English are essential (both written and spoken).
Proven ability to operate effectively within a fast-paced, high-pressure, and highly regulated financial services environment.

Nice to have

Previous experience working directly with the administration and configuration of banking, payment, or trading platforms.
Practical experience with Google G Suite/Workspace productivity tools, JIRA, or other industry-standard ticketing and workflow management systems.

Culture & Benefits

Dedicated mentorship from experienced Heads of Desk and seasoned Account Managers.
Leverage state-of-the-art tailor-made tools and systems.
Work in a collaborative environment where teamwork and personal growth are prioritized.
Access competitive benefits tailored to your location, typically including health care and social benefits.
Join an organization committed to diversity and inclusion with active employee networks like the Women’s Network and LGBTQIA+ Network.