TL;DR
Manager, IT Systems: Driving communication and collaboration across IT service towers to optimize IT operations and deliver scalable, high-performing ITSM services. Focus on leading infrastructure builds, troubleshooting, and maintaining a team that meets or exceeds service level agreements.
Location: Cincinnati, OH
Company
Tekion has challenged the paradigm with the first and fastest cloud-native automotive platform.
What you will do
- Hire, train, and develop a team of IT professionals.
- Provide technical assistance for continuous improvement of IT solutions.
- Lead infrastructure builds in new facilities.
- Plan, organize, schedule, and supervise day-to-day technical support activities.
- Develop and maintain policies, procedures, and processes.
- Oversee management of equipment and parts inventory.
Requirements
- Bachelor's degree or 4+ years relevant professional, industry experience.
- 5+ years of experience developing a team of technical professionals across multiple locations.
- Experience working with stakeholders to communicate issues while balancing business expectations.
- Leadership experience in a 24x7 operation supporting physical IT infrastructure (compute, network, storage).
- Experience working with network architecture and client server technology.
- Please note that visa sponsorship is not available for this position.
Culture & Benefits
- Competitive compensation and generous stock options.
- 100% employer-paid top-of-the-line medical, dental, and vision coverage.
- Great benefits including unlimited PTO, parental leave, and free snacks and beverages.
- The opportunity to work with some of the brightest minds from Silicon Valley’s most dominant and successful companies.
- A dynamic work environment with a strong sense of community and collaboration.
- The open and transparent culture that encourages innovation and rewards performance.
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