Governance Operations Specialist

TL;DR

Governance Operations Specialist: Overseeing operational workflows across privacy, data, and publication processes with an accent on managing intake, prioritization, SLAs, and coordination across multiple teams. Focus on enhancing SOPs and leading process optimization and automation readiness initiatives.

Location: Ability to work onsite 5 days per week in one of hirify.global’s secure locations

Company

An AI-first global tech company with 25+ years of engineering leadership, 2,000+ team members, and 500+ active projects powering Fortune 500 clients.

What you will do

• Oversee operational workflows across privacy, data, and publication processes.
• Manage intake, prioritization, SLAs, and coordination across multiple teams.
• Enforce governance, documentation, and quality standards across all workstreams.
• Identify workflow issues, escalate complex cases to Tier-3 SMEs, and ensure timely resolution.
• Enhance SOPs and lead process optimization and automation readiness initiatives.
• Support onboarding and capability development for growing Tier-1 and Tier-2 teams.

Requirements

• Bachelor’s degree in Information Systems, Data Management, Compliance, or a related field.
• 6–8 years of operational experience in privacy, data governance, compliance, or regulated workflows.
• Demonstrated ability to run complex, multi-step operational processes.
• Strong skills in quality control, documentation, governance enforcement, and workflow oversight.
• Excellent cross-functional coordination and communication capabilities.
• Highly proficient English, with strong written and verbal communication skills.
• Ability to work onsite 5 days per week in one of hirify.global’s secure locations

Nice to have

• Professional certifications such as DAMA CDMP, ISTQB Advanced, PMP, or equivalent operational leadership credentials.

Culture & Benefits

• International projects.
• In-office, hybrid, or remote flexibility.
• Medical healthcare.
• Recognition program.
• Ongoing learning & reimbursement.
• Well-being program.