TL;DR

Content Designer (Fintech): Developing and refining customer conversations for digital experiences with an accent on clear, empathetic, and accessible language. Focus on strategic evolution of conversations, consistency across touch points, and promoting effective writing within an agile environment.

Location: Hybrid, requiring at least two days per week or 40% of your time in the London office.

Salary: £70,929 – £78,810

Company

%hirify_global% is rebooting an icon and building the future of finance.

What you will do

Create engaging, readable, accessible content for digital experiences.
Develop genuine empathy for customers, understanding their needs.
Take ownership as the content expert in an agile environment.
Think strategically about conversation evolution and linking experiences.
Share expertise to shape the overall design approach.
Ensure consistency in customer conversations across topics and touch points.

Requirements

Experience as a UX writer, conversation designer, or content designer.
Familiarity working in a complex landscape, ideally financial services.
Collaborative mindset for a multi-disciplinary team.
Flexibility in writing on-brand content in multiple tones of voice.
Confidence in writing concise, clear, and consistent copy for different channels.
Ability to influence multiple stakeholders (product, risk, legal, branding).
Experience using and collaborating in Design platforms, such as Figma.

Culture & Benefits

Inclusive environment, focusing on diversity and belonging.
Disability confident, offering reasonable adjustments for recruitment processes.
Generous pension contribution of up to 15%.
Annual performance-related bonus and share schemes.
Adaptable benefits package, including discounted shopping.
30 days’ holiday plus bank holidays.
Wellbeing initiatives and generous parental leave policies.