TL;DR

UX Researcher (Data): Planning and leading end-to-end user research for complex digital products and services with an accent on uncovering user needs, behaviours, and pain points. Focus on synthesizing findings into clear insights and supporting evidence-based decision-making in data-heavy environments.

Location: Onsite in Kensington, London. Occasional UK travel may be required. Eligibility for UK Security Clearance (SC) is required.

Salary: £400/day (inside IR35)

Company

%hirify_global%: A leading consultancy supporting a nationally significant, data-driven organisation delivering critical services across government, industry, and the public.

What you will do

Plan and lead end-to-end user research across complex digital products and services.
Engage with diverse user groups, including technical, operational, and policy-focused stakeholders.
Apply qualitative and quantitative methods to uncover user needs, behaviours, and pain points.
Synthesize findings into clear insights that inform design, delivery, and strategic decisions.
Work closely with designers, product managers, and delivery teams in a consultancy setting.
Support evidence-based decision making in scientific and operational environments.

Requirements

Strong experience delivering research on complex digital platforms or services.
Confidence running research independently from discovery to evaluation.
Excellent stakeholder communication and facilitation skills.
A pragmatic, insight-led mindset with a focus on real-world impact.
Eligibility for UK Security Clearance (SC).

Nice to have

Experience working in public sector, science, data, or highly regulated environments.